There's nothing more aggravating than to be at the receiving end of a monster photo attachment that not only exceeds your computer's maximum megabytes but paralyzes it for the remainder of the day. The angst compounds when the reporter is on a deadline. more

Some online pressrooms are a study in obfuscating clutter and about as reporter-friendly as a tightly lipped C-suite executive whose company is about to be bought by another. But it doesn’t have to be that way. more

Perhaps too often we learn from others’ mistakes rather from their examples. In this vein, one of the positives that has come from Tim Russert’s unexpected passing is the reminder to learn from his expertise and approach to journalism. more

One of the best responses to an anticipated crisis to always have a crisis plan in place. This is critical especially when dealing with the media. more

For many executives, a crisis is something that happens to somebody else. But even the most ethical businesses leaders deal with crises all the time, whether it’s an incident that barely warrants attention or a major event that makes headlines across the country. more

• If At First You Don't Succeed, Try Another Angle
• Good PR is Viral PR
• Are You Ready to Tell Your Story? Crisis Planning in a 24/7 Media Environment